Our promise to you
If your order arrives with a misprint, a defect, or damage caused by our production or shipping process, we'll reprint it or refund it at no cost to you.
Just let us know within 7 business days of delivery. No forms, no runaround — a real person will help you resolve it fast.
Three simple steps
If something isn't right, getting it resolved is fast and straightforward.
Contact us within 7 days
Email us at info@yesweprint.com or call (877) 807-4909 within 7 business days of delivery.
Share the details
Send us your order number, a quick description of the issue, and clear photos of the affected items.
Choose reprint or refund
Once verified, you pick what works best — a free reprint or a full refund. Refunds are processed in 5–10 business days.
What we'll make right
Any issue caused by our production or shipping process is covered — no questions asked.
Printing Errors
Misprints, incorrect sizes, missing design elements, or colors that don't match the approved proof.
Product Defects
Blank garments with manufacturing defects, holes, stains, or other production quality issues.
Shipping Damage
Packages that arrive damaged during transit — keep the original packaging and notify us promptly.
Wrong Items Shipped
If we ship the wrong product, wrong color, or wrong size due to our error, we'll make it right.
Why thousands of customers choose us
Trusted by global brands, Fortune 500 companies, and thousands of growing businesses nationwide.
"We've used Yes We Print for multiple orders — the quality is consistent, the turnaround is fast, and when we had a small issue on one order they made it right immediately. Highly recommend."
— Verified Google ReviewGuarantee questions
What does the Money-Back Guarantee cover?
How long do I have to claim the guarantee?
Do I choose between a reprint and a refund?
What isn't covered by the guarantee?
How fast are refunds processed?
Who pays return shipping?
Ready to order with confidence?
Start designing your custom apparel, knowing every order is backed by our 7-Day Money-Back Guarantee.
